icloud saving problems

Ok so Ive trying to use the icloud save file but its impossible...whenever i upload the save file on my iphone and then go to load the file on my ipad air 2, the file is never detected! every other game works but this one is a huge fail...please fix this as soon as possible, im really regreting of buying this

Lostguy1313 about FINAL FANTASY IV (3D REMAKE)